Procedures for Incident Reporting

Incident Reporting

Incidents Defined

Reportable incidents, including significant incidents and minor and serious notable occurrences, are events that are required to be recorded, reviewed, investigated, and reported according to Springbrook procedure, reviewed by the Incident Review Committee (IRC) and acted upon in an appropriate manner to safeguard the wellbeing of people receiving services.

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Abuse Prevention

Springbrook is committed to providing safe and respectful environments that support the health and well-being of all people receiving our services. Springbrook seeks to institute guidelines and resources for staff and enforce zero tolerance for those actions that may jeopardize the health, safety or, welfare of any person receiving services. This policy establishes that a thoughtfully crafted abuse prevention policy is necessary to balance effective safety measures with efforts to empower people receiving services to lead self-directed, meaningful lives.

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The policies and procedures have been approved by the agency and the Director of Quality Assurance at Springbrook.

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